Consumer complaints and reviews about New Dhanunjaya Travels
I booked a ticket online through Redbus to Bangalore for travel from Hyderabad on Wednesday 22 nd April 2015 by New Dhanunjaya Travels.( booking done from icici bank net banking )
I receive a phone call from New Dhanunjaya travels at around 7pm that the bus is cancelled and as such requested me to travel by a different bus organised by them. When asked for the operators name and the seat number they did not disclose the operator s name .however the seat alloted to me was 42. I declined this offer and demanded the refund towards cancellation on part of Dhanunjaya Travels. I was informd that since this was booked through Redbus I would automatically get my refund.
So far I have not received my refund from Redbus .secondly I had to pay a higher price for booking my ticket in the late hours on the same day.
Redbus to ensure refund of my fare and also take care of hosting such irresponsible operators on their site causing lot of inconvenience to the travelling public
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