Hardware Inventory Software
An ITSM service desk will help you keep all the updated information about the software and hardware used across the organization. The administrators need to maintain the CMDB but it’s more likely to cause errors with all the manual compilations. An automated hardware inventory tool that periodically scans all the assets and gathers all the required details will be the perfect answer for you.
Freshservice hardware inventory software helps you track all the source machines installed and manage your devices and servers throughout the hardware life-cycle. You can perform rapid network inventory and get instant summary and detailed reports. Wait, there’s more! You can have your CIs scanned bypassing the different firewalls or login credentials when you are on the move.
Freshservice Hardware Inventory Management
Freshservice Hardware Inventory Management software focuses on
Hardware inventory scanning: Scan the windows desktops/servers in the network periodically to collect the inventory and store the details in CMDB. Scan at regular intervals and configure to meet real-time needs sans manual intervention.
Track Assets Plan IT changes: Track your IT asset inventory changes easily. Plan changes, releases and workaround accordingly. Easy to update configurations and physical locations of each hardware asset.
Manage hardware cycle: Track IT hardware through a centralized system even if items exist in multiple different locations. Automate your entire IT asset life-cycle.
Asset Discovery: Each time a CI is added, the hardware inventory tool scans and adds them to the CMDB in real-time. They are categorized into Discovery Probe that comes with a firewall. The Discovery Agent is not affected by any window setting and scans all the machines, even those not connected with the servers. It requires no authentication from user.
Dynamic Discovery: Every time the Agent detects a change in the host machine, it automatically updates the data on the server.
Periodic Discovery: A weekly update is sent to the server to maintain an updated record of the assets.
Auto upgrade: No worries about upgrading the Agent, it autoruns every time the latest version is released.
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