Slingshot Software #enterprise #software #implementation

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Who We Are

Slingshot’s web-based enterprise business software solutions have helped hundreds of enterprises achieve new levels of growth.

Our goal is to unlock the power of the internet to integrate your ERP software operations with those of your customers and suppliers, yielding greater competitive advantage for your business.

Our integrated applications are fully customizable and optimized for multi-channel enterprise organizations. We’ll partner with you to ensure your enterprise software drives your business to the next level of efficiency, growth and profitability.

Why We’re Different

When faced with complex business requirements, mid to large sized enterprises turn to Slingshot Software.

Our Web-based enterprise business software solutions are taking on the global giants in the multi-trillion dollar enterprise software marketplace. Slingshot’s flexible, Web-based applications are built to solve your complex operational and financial challenges – without the cumbersome and expensive customization you’ll need from the other guys.

You have complex and unique processes and requirements that set you apart from your competitors. Our software can adapt to your unique requirements – without custom programming.

Free Business Process Evaluation

Over the years, our software has helped many mid to large sized enterprises streamline their complex business processes. For many of these companies, we helped uncover efficiencies that weren’t even on their radar .

Need a set of experienced eyes to examine your complex enterprise resource planning processes? Bring us your most ‘squirrely’ problem and we’ll conduct a free business process evaluation for you. There’s no obligation, because whether or not you buy software from us, we want to give you a fresh perspective aimed at improving your business.





21/09/2017

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Effective SAP Project Managers – SAP Program Managers Deliver Results #erp

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SAP Project Success

In all the years I’ve been involved with SAP I’ve often puzzled about what makes a really good project rather than some of the freak shows they call SAP projects. After involvement in over 20 SAP projects I’ve seen a few of them go really well, a few that were more like horror shows, but most were mediocre. I’ve often asked myself “Why?” What makes the difference between a good project and one that is nothing short of a mess?

One key item that stands out is project management. Even with the most talented and dedicated resources bad project management can ruin an otherwise great SAP project.

I don’t blame client project managers because if they had all of the resources they would not need outside help and guidance.

Before I get into this, let me define what I consider a “good” project. A good project is one where there is a lot to do, but the stress level is not intense. The timeline may be tight but it is achievable (maybe a little bit of a stretch). The project is delivered on time, on budget, within scope and the result is high quality (a fairly smooth transition without a chaotic go-live).

Methodology Considerations for a Good SAP Project or SAP Program

The list below is from a synthesis of materials from SAP’s ASAP methodology, the PMI (Project Management Institute), and my personal experience over the years. Much of this is contained in the SAP ASAP methodology in one form or another so you really have to wonder what any consultant is following if they claim to use it and these items are lacking. In fact the latest ASAP Methodology version 7.1 includes a project start-up checklist to ensure key components are addressed.

Unlike several years ago when contract project managers had to rely on experience alone the SAP ASAP Methodology is well-proven and mature today.

There are several key characteristics of a well managed SAP project which includes:

Early SAP Project or Program Management Activities (Before the Overall SAP Project is Fully Underway)

  • Success criteria defined and communicated for the project.
  • One of the first things that is defined for the project are the key roles, responsibilities, and tasks that will be performed by each participant group in the project.
  • A clear, definitive project plan with WBS elements, networks, and activities planned for every major work-stream throughout the entire timeline.
  • A clear list of deliverables, milestones, templates, and instructions on their usage are provided for the entire project.
  • Deliverables are clearly tied to project value rather than useless administrative exercises (value added activities) (see SAP System Vendor Project Success Criteria Factors 1 scroll down to Sections 8 and 9 ).
  • Scope, time, issues, risk, cost, communication, and integration management plans, together with additional key components are defined.
  • Various standards for the project are defined and documented, including but not limited to business process, development, configuration, enhancement, transport management, testing, etc.

If you are using outside contract project management resources and these items are not substantially in place by the time you start your project you will likely have your timeline and budget destroyed. Along with the blown schedule and budget your project will also be a pressure cooker filled with stress, anxiety, and frustration. These are also characteristics you find when an SAP project manager or SAP program manager is not qualified. The chaos, tension, stress, and confusion caused by their inability to coordinate the many moving parts of the project are a direct result of their lack of experience and ability.

I don’t blame client project managers because if they had all of the resources they would not need outside help and guidance.

The project should be delivered on time, on budget, within scope and with high quality

Conclusion on Effective SAP Project or Program Management Practices

You are headed for a project disaster when a contract SAP project manager or SAP program manager fails to ensure the following items are in place early in the project:

  • responsibilities by group and role are defined,
  • deliverables are well laid out,
  • templates are properly prepared,
  • forward looking expectations are set,
  • coordination occurs between all project groups,
  • etc.

I’ve only ever been on a few projects when the SAP project manager or SAP program manager failed to produce a properly detailed project plan. Every one of those projects had one thing in common, they were absolutely horrendously stressful, difficult, and took more time and cost more than necessary. Along with the failure to produce a proper project plan the lack of proper deliverables, proper roles and responsibilities, and all of the other things a good project plan would help you define were also missing. If this happens to you FIRE those contractors, you are being bled dry and are headed for a budget and timeline disaster.

For much more detail on what happens when you have bad contract SAP project managers or SAP program managers see the post Some Reasons SAP Projects are Over Budget and Over Time .

Contact me today through our site contact form ( http://www.r3now.com/contact ), phone, or e-mail.

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26/08/2017

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CRM Solution Comparison #crm #in #business, #crm #in #marketing, #crm #for

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Written By: Cliff Ford on November 17, 2013 No Comment

STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [. ]

Written By: Cliff Ford on October 16, 2013 800 Comments

STEP TWO of every CRM Evaluation is to select the right CRM implementation partner. We won t bore you with the obvious details of due diligence. Instead, we offer a few tricks of the trade that will hopefully divide the sheep from the goats. CRM Due Diligence within your CRM Implementation First, check out the [. ]

Written By: Cliff Ford on September 15, 2013 700 Comments

STEP THREE of a successful CRM implementation is to select the appropriate deployment model. The Trend is toward CRM in the Cloud It is clear that the global CRM market is becoming more and more focused on Cloud CRM, aka On-line CRM. In 2010 Cloud Computing became the number one CRM trend. Salesforce.com has been [. ]

Written By: Cliff Ford on August 14, 2013 1,482 Comments

STEP FOUR in a successful CRM project is to select the proper CRM software system. CRM Pricing and costs At the end of the day, it usually comes down to price. So why not start with this obvious point. Be careful though with the free versions, because over time you will surely want to [. ]

Written By: Cliff Ford on December 11, 2012 No Comment

STEP FIVE in a successful CRM project strategy is having an adoption-oriented CRM Implementation. User Adoption: The Key Ingredient in CRM Project Implementations Keystone Strategy penned an excellent paper on the value of end-user productivity and usability in ERP software implementations. They note that an AMR Research study has shown that merely 15% of employees are [. ]

Written By: Cliff Ford on September 13, 2015 No Comment

When it comes to business marketing it has become much more complex over the last few years. How do you stand out in a crowd? Simple: by selling your service in a non evasive way. In order to do that you need to find tools that help you.

Written By: Cliff Ford on December 11, 2013 No Comment

In this blog we review and compare SugarCRM Community Edition (free) vs Professional Edition (paid). We include a video and discuss the features and differences.

Are you a user of SugarCRM Community (free) Edition? Then you may be wondering if you should upgrade to the Professional Edition. Our partners, Accent Gold Solutions, created this video comparison to help our readers distinguish between the Community Edition (free) and the Professional Edition (paid) of SugarCRM.

We cover Sales, Marketing, Support, Reporting, Database Structure and more topics in detail.

Written By: Cliff Ford on November 17, 2013 No Comment

STEP ONE in any CRM Evaluation is to gather a checklist of CRM Requirements If you aren t careful, the process of gathering requirements becomes tactical and not strategic. Obviously every feature costs money. So it pays off to initially determine what you are trying to accomplish as a business. CRM is not just Sales and [. ]

Written By: Cliff Ford on October 16, 2013 800 Comments

STEP TWO of every CRM Evaluation is to select the right CRM implementation partner. We won t bore you with the obvious details of due diligence. Instead, we offer a few tricks of the trade that will hopefully divide the sheep from the goats. CRM Due Diligence within your CRM Implementation First, check out the [. ]

Written By: Cliff Ford on September 15, 2013 700 Comments

STEP THREE of a successful CRM implementation is to select the appropriate deployment model. The Trend is toward CRM in the Cloud It is clear that the global CRM market is becoming more and more focused on Cloud CRM, aka On-line CRM. In 2010 Cloud Computing became the number one CRM trend. Salesforce.com has been [. ]





23/08/2017

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Sagacious Consultants #epic #consulting, #ehr, #sagacious, #sagacious #consultants, #healthcare, #epic, #best

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FEATURED CASE STUDY

THE SAGACIOUS ADVANTAGE

Within its first five years, Sagacious Consultants ascended to a Best in KLAS* consulting firm and landed on Modern Healthcare’s Best Places to Work. Sagacious Consultants is now part of Accenture, expanding its breadth of services and geographies served.

As EHR systems have become more widely adopted, Sagacious Consultants has increasingly focused on strategic projects that enable healthcare organizations to meet their biggest operational goals. Using proven methodologies for revenue and clinical transformations, Sagacious Consultants helps clients improve KPIs, enhance provider efficiency, and increase patient satisfaction.

The team now includes hundreds of EHR-certified consultants, from licensed clinicians, former CIOs, and other experienced professionals, bringing diverse perspective and insight to clients worldwide.

The Sagacious Advantage is simple: We combine technical acumen with intimate knowledge of the healthcare space to achieve meaningful results. Combined with Accenture, Sagacious Consultants delivers exceptional value to clients and contributes to the transformation of healthcare through technology with greater impact.

*Sagacious Consultants ranked #1 for Implementation Clinical – Supportive in the 2013 Best in KLAS Awards: Software Services report. © 2014 KLAS Enterprises, LLC | All rights reserved. www.KLASresearch.com

Simple and based on a single principle – our customers’ success is a direct measure of our own. To measure success we use three metrics: timeline, budget and end-user adoption. Other healthcare consulting organizations may agree on this, but the difference with Sagacious Consultants is we have the software expertise and experience to make it happen.

We recruit only the best consultants and embody a healthy work/life balance, boasting one of the highest retention rates in the industry! In turn, our customers receive uncompromised results. Our employees provide in depth knowledge of Epic software, project management skills to keep a project on time and on budget and the experience necessary to mesh industry best practices with the organization’s needs.

Sagacious Consultants understands that success brings social responsibility. We pride ourselves by delivering like no other healthcare consulting firm by providing a significant portion of profits to our employees’ and customers’ local charities.

Sagacious Consultants is an innovative consulting firm dedicated to making healthcare better from patient to provider.

Sagacious accomplishes this by providing the top echelon of Epic consultants to our partners, ranging from large academic healthcare organizations to local community clinics. Our mission to our employees is to treat each one as an individual, with the utmost respect, and to provide them with a culture that promotes personal and professional happiness, growth and diversity, and which rewards achievements.

Our mission to our clients is to engage with them as partners, and to provide superior results by leveraging our consultants’ technical expertise in conjunction with our intimate knowledge of the healthcare space. With a strong focus on collaboration, both internally and with our clients, Sagacious Consultants guarantees to surpass expectations.

Sagacious Consultants will continue to grow in prominence and expertise with a focus on sustainability.

We will remain committed to our core values by only employing the best and brightest employees, fostering an inclusive, yet elite corporate culture, and providing superior consultants and customer service to our clients.

Since our inception in 2009, Sagacious Consultants has been wholeheartedly committed to supporting the community, both near and far. It is because of this commitment that we donate a significant amount of money to nonprofit, charitable organizations which have a direct impact on the communities of our clients and our employees. These organizations support diverse causes such as medical research, support for animals, women’s rights and healthcare, early childhood education, support services for veterans, as well as many other causes.

A new benefit introduced to all employees in 2012 allows each employee to choose a charitable organization for Sagacious to make a donation to on their behalf. As Sagacious has continued to grow, this has allowed the amount of contributions, as well as the organizations benefiting from these contributions, to grow substantially over time. Please see the graphic to the right for Sagacious’ annual contributions since inception.

“This has been a very positive impact to our organization and I do feel that we would not be so successful if he would not have been part of the project.”

“She hit the ground running. Her experience paid immediate dividends.”

“As a former Epic TS, he was effective and productive for us from the first hour in our organization. He was always finishing ahead of time or on time.”

“Not all Epic consultants are created equal and he definitely can cover a wide array of topics.”

“He has a very in depth understanding of the Epic system and was able to apply his knowledge to help us with many issues.”

“Her deep knowledge of Epic Willow has made her an extremely valuable member of the team.

“Extremely efficient and thorough.” “Very efficient, effective, knowledgeable, thorough.”

“He has been so willing to take on as much as we give him, with great outcomes.”

“I was not expecting to be able to complete as many issues as we were able to.”

“Willing to help on issues not assigned to him and able to provide details of issue that we would get from our EPIC TS. This saved us time on resolution.”

“She was extremely helpful to everyone.”

“He was constantly finishing issues that needed to be completed regardless if it was for Claims, HB, or anyone else that asked for his help

Sagacious Consultants has worked with over 100 Epic healthcare organizations across the nation. These organizations range from the largest of hospital networks to smaller, physician practice only organizations. The projects range from full life-cycle implementations to upgrades and from big-bang installs to rollouts. We have provided clients with consultants in nearly every application. We are more than happy to provide referrals upon request.

• Majority former-Epic employees

• Certified in all Epic applications

• Experienced with all phases of implementation

• Senior level consultants

• Success through collaboration: internal Sharepoint promotes synergy

Sagacious Consultants has worked with over 100 clients across the nation varying in size, scope, complexity and business structure:

• Pediatric organizations such as Texas Children’s Hospital, Children’s Hospital of Omaha, and Seattle Children’s Hospital

• Religious organizations such as Bon Secours Health System and Baptist Health System

• Higher Learning institutions such as University of California San Francisco, University of Colorado Hospital, and University of Maryland Medical Services

• Private, Public, or FQHC organizations such as Providence Health Services, Harris County Hospital District, Hennepin County Medical Center, and Access Community Health Network

Sagacious Consultants is painting the map red with over 100 clients and 200+ employees in 41 states.

CAREERS

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03/08/2017

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American Airlines Completes Electronic Flight Bag Implementation #mauritius #travel

#airline flight
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American Airlines Completes Electronic Flight Bag Implementation

FORT WORTH, Texas, June 24, 2013 /PRNewswire/ — American Airlines has completed the successful rollout of its industry-leading Electronic Flight Bag program with the discontinuation of paper revisions to terminal charts, making it the first major commercial airline to fully utilize tablets in all cockpits during all phases of flight. In April, American completed testing on its Boeing 757 and 767 aircraft and has secured FAA approval to use the Apple iPad on all of its current fleet types Boeing 777, 767, 757, 737 and MD-80.

An Electronic Flight Bag, which replaces more than 35 pounds of paper-based reference material and manuals that pilots often carried in their carry-on kitbag, offers numerous benefits for American and its pilots.

“Our Electronic Flight Bag program has a significant positive environmental and cost-savings impact,” said David Campbell, American’s Vice President Safety and Operations Performance. “In fact, removing the kitbag from all of our planes saves a minimum of 400,000 gallons and $1.2 million of fuel annually based on current fuel prices. Additionally, each of the more than 8,000 iPads we have deployed to date replaces more than 3,000 pages of paper previously carried by every active pilot and instructor. Altogether, 24 million pages of paper documents have been eliminated.”

All American pilots now enjoy the benefits associated with replacing their heavy kitbags one of the airline’s biggest sources of pilot injuries with a 1.35-pound iPad. The digital format also requires less time to update each of the six or more paper manuals found in each pilot’s kitbag, as manual paper revisions take hours to complete every month, compared to the minutes it takes for electronic updates.

“Our focus on technological improvement throughout our operation has never been stronger as we continue to build the new American,” said Patrick O’Keeffe, American’s Vice President Airline Operations Technology. “As the first major commercial airline to successfully complete the Electronic Flight Bag transition across its fleet, we are proud to count this among our other successful programs that provide the tools our people need to perform their duties safely and efficiently.”

As part of the Electronic Flight Bag program, American’s pilots use mobile software and data from Jeppesen, a unit of Boeing Digital Aviation. The FAA-approved Jeppesen Mobile Terminal Chart application is allowed for gate-to-gate use throughout all phases of flight and, with the exception of a few select documents, replaces paper operating manuals with up-to-date electronic information that is easier to access.

We congratulate American Airlines on the success of its Electronic Flight Bag program,” said Jeppesen President Thomas Wede. “Working closely together on this program over several years, we take pride in American’s achievements as it continues to eliminate paper-based materials in the flight deck, reducing pilot workload and increasing operational efficiency in a competitive business environment.”

American and the Allied Pilots Association (APA) began working on the feasibility of using a tablet device as an Electronic Flight Bag in June 2010, and American was the first commercial airline to receive FAA approval to use a tablet during all phases of flight in December 2011 on its Boeing 777 fleet. American has worked closely with its pilots throughout all phases of development that led to the program’s full integration.

Beginning July 10, American Eagle Airlines pilots will have the option to use Apple iPads to access reference material and manuals, making American Eagle one of the first regional carriers to adopt Electronic Flight Bags.

About American Airlines

SOURCE American Airlines

28/04/2017

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