Make global online shoppers feel at home wherever they are.
Global control at your fingertips
Global E-commerce Insights
A better online experience for far-away customers
Five Keys to Enabling Your Global Business
With the addition of a few simple lines of code to your existing e-commerce website, UPS i-parcel determines the origin country of a visitor and presents a localized shopping experience. They are greeted in their local language, pricing is converted to the local currency, and familiar payment options are displayed. Your entire site can even be translated and displayed in your customer’s language, saving you from the overhead of operating numerous country websites.
UPS i-parcel acts as the Merchant of Record (MOR), handling the processing of all duties, fees and taxes, and enabling customs brokerage for your transactions. You can display merchandise pricing with duties and taxes during checkout for no surprises for global shoppers, eliminating costly returns of unwanted merchandise.
UPS i-parcel manages all payment collection processes relieving you of the risks and complicated procedures that come along with foreign currencies and credit card transactions. Because we collect payment from international shoppers – and accept more than 70 currencies — we remove the complexities of currency conversion and payment processing, including fraud.
Flexible shipping options have you covered for both urgent and ordinary deliveries. This includes UPS i-parcel Select, a service that provides local delivery within 5-8 business days at a cost-effective rate and UPS Worldwide Express services with guaranteed delivery within 2-7 days, depending on destination – both with end-to-end tracking and convenient returns. What’s more, providing targeted delivery dates can decrease cart abandonment and increase customer satisfaction.
Provide additional service to your shoppers while reducing the burden on your customer service department with 24/7/365 email support. UPS i-parcel handles all customer questions and provides information about payment or order status, typically within one hour. Product questions are forwarded to you to handle directly.
Global e-commerce is most successful when done at the local level. Traditionally, that required building and managing separate, stand-alone websites, often with limited product offerings and marketing. UPS i-parcel changes that. With our easy-to-use content management tool, you can manage your product catalog and maintain localized control of prices, promotions, and shipping options.
Take control with a simplified content management system
A powerful content management system (CMS) powers the UPS i-parcel solution and allows publishing, editing and modifying your website from a central, easy-to-use interface. The CMS manages all site elements including photos, promotions, prices and where and when products are displayed based on the user’s locale. Your cross border shoppers will view products and prices best suited for their lifestyle.
Expand your promotions to international markets
Just as your products don’t have to be one size fits all, neither do your promotions. The UPS i-parcel dashboard enables couponing, discounts, buy-one-get-one, time-bound, shipping or special promotions localized by market or customer base. Target new customers, build loyalty with repeat shoppers and increase conversion rates with promotions tailored to your global customers.
Provide an excellent experience through delivery and returns
Flexible shipping options have you covered for both urgent and ordinary deliveries. Whether it’s free, flat or customized, shipping strategies can be tailored to the needs of any shopper. And with end-to-end tracking and convenient returns, we help you build even better customer relationships to encourage more repeat business.
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Tags: Access, and, Business, commerce, Consumer, delivery, e-commerce, e-retailers, ecommerce, Global, i-parcel, International, Internet, iparcel, logistics, marketers, online, Package, parcel, product, shipping, Solutions, to, tracking, transaction, UPS, web