UPS i-parcel – Affordable, scalable logistics and technology solutions to globalize


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Make global online shoppers feel at home wherever they are.

Global control at your fingertips

Global E-commerce Insights

A better online experience for far-away customers

Reach

Tracking

Payment

Fraud

Customs

Support

Global E-commerce

Five Keys to Enabling Your Global Business

With the addition of a few simple lines of code to your existing e-commerce website, UPS i-parcel determines the origin country of a visitor and presents a localized shopping experience. They are greeted in their local language, pricing is converted to the local currency, and familiar payment options are displayed. Your entire site can even be translated and displayed in your customer’s language, saving you from the overhead of operating numerous country websites.

UPS i-parcel acts as the Merchant of Record (MOR), handling the processing of all duties, fees and taxes, and enabling customs brokerage for your transactions. You can display merchandise pricing with duties and taxes during checkout for no surprises for global shoppers, eliminating costly returns of unwanted merchandise.

UPS i-parcel manages all payment collection processes relieving you of the risks and complicated procedures that come along with foreign currencies and credit card transactions. Because we collect payment from international shoppers – and accept more than 70 currencies — we remove the complexities of currency conversion and payment processing, including fraud.

Flexible shipping options have you covered for both urgent and ordinary deliveries. This includes UPS i-parcel Select, a service that provides local delivery within 5-8 business days at a cost-effective rate and UPS Worldwide Express services with guaranteed delivery within 2-7 days, depending on destination – both with end-to-end tracking and convenient returns. What’s more, providing targeted delivery dates can decrease cart abandonment and increase customer satisfaction.

Provide additional service to your shoppers while reducing the burden on your customer service department with 24/7/365 email support. UPS i-parcel handles all customer questions and provides information about payment or order status, typically within one hour. Product questions are forwarded to you to handle directly.

Merchant Tools

Global e-commerce is most successful when done at the local level. Traditionally, that required building and managing separate, stand-alone websites, often with limited product offerings and marketing. UPS i-parcel changes that. With our easy-to-use content management tool, you can manage your product catalog and maintain localized control of prices, promotions, and shipping options.

Take control with a simplified content management system
A powerful content management system (CMS) powers the UPS i-parcel solution and allows publishing, editing and modifying your website from a central, easy-to-use interface. The CMS manages all site elements including photos, promotions, prices and where and when products are displayed based on the user’s locale. Your cross border shoppers will view products and prices best suited for their lifestyle.

Expand your promotions to international markets
Just as your products don’t have to be one size fits all, neither do your promotions. The UPS i-parcel dashboard enables couponing, discounts, buy-one-get-one, time-bound, shipping or special promotions localized by market or customer base. Target new customers, build loyalty with repeat shoppers and increase conversion rates with promotions tailored to your global customers.

Provide an excellent experience through delivery and returns
Flexible shipping options have you covered for both urgent and ordinary deliveries. Whether it’s free, flat or customized, shipping strategies can be tailored to the needs of any shopper. And with end-to-end tracking and convenient returns, we help you build even better customer relationships to encourage more repeat business.


15/08/2017

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Electronic Signature Solutions #electronic #signature #solutions, #enterprise #mobility, #mobility #solutions, #parcel


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Electronic Signature Parcel Tracking Enterprise Mobility Solutions

Customer expectations have changed drastically regarding the delivery of goods. The explosion in online shopping has led to increased consumer demand for better levels of home delivery service. In fact, the delivery phase of any online order is rightly seen as being critical to its success, and this has led to numerous innovations, including parcel tracking and electronic signature capabilities. It remains a key consideration for consumers with a recent UK consumer home-delivery survey finding that half of online shoppers admitted that their buying patterns might have been influenced by comments about delivery on social media platforms.

When you think about it, the courier responsible for delivering the goods you order online is usually the only person you have any interaction with. It is vital that they are able to provide a level of service that meets your expectations because their performance is linked to that of the retailer and plays a key role in your decision to buy online from them again. This is why logistics companies and other firms whose reputations rest on their delivery service are investing in enterprise mobility solutions, such as parcel tracking and electronic signature.

It is not enough to simply execute delivery; the process from dispatch to delivery must be managed as one end-to-end track trace process. Consumers, be it individuals or other businesses, want to see that their consumer delivery preferences have been accounted for in dispatch and that a DPD predict can estimate when goods will be delivered to the home or premises. At the point of delivery, those working in supply chain and field service operations have to be able to track trace the items they are delivering and this is made possible through parcel tracking and electronic signature software solutions.

Track Trace Proof of Delivery, Enterprise Mobility Solutions

Such is the volume of goods and services ordered from consumers on a daily basis, that the idea of postal organisations and logistics companies not managing the track trace of items effectively with parcel tracking and electronic signature is simply unthinkable. Parcel tracking and electronic signature solutions at point of delivery is confirmation that delivery has been completed, but what about the time in between? The logistics market is becoming increasingly congested, with supply chains becoming longer and more complex and new competitors entering the market all the time. This is where Enterprise Mobility and Mobility Solutions have come into their own.

It is so important for existing providers to continually improve their level of service if they are to retain the loyalty of their customers. Mobile workers are the operatives that will show how committed their employers are to the constant improvement that is required. It will soon become apparent to the consumer those who aren’t, so it’s time you started looking at your track trace capability and how parcel tracking and electronic signature solutions can empower your mobile workforce if you haven’t already.

Track Trace is made possible through enterprise mobile apps from Blackbay that incorporate every aspect of the logistics operation. Courier software and GPS trackers allow you to track the movements of couriers you have out in the field at any one time and routing software allows those tasked with delivery to plot and navigate their way to destinations with minimal fuss and the utmost efficiency. Once they reach the delivery destination, parcel tracking and electronic signature is your evidence that the items have been received and signed-off by the recipient, arguably the single most important element. Being able to verify and record successful deliveries is vital, and this is achievable with our proof of delivery app that enables the mobile worker to record and communicate electronic proof of delivery status.

Who provides parcel tracking and electronic signature solutions?

When searching for organisations with the capability to provide parcel tracking and electronic signature solutions, look no further than Blackbay. These form just part of our comprehensive track trace portfolio of enterprise mobility solutions that enable your organisation to make the service and productivity improvements that are so critical to supply chain and field service operations. We currently manage over 140,000 mobile workers and over 6,000,000 service visits and deliveries per day. This demonstrates just how many organisations put their trust in us when it comes to empowering their mobile workers with our enterprise mobile apps and parcel tracking and electronic signature software.

Our solutions are underpinned by the need for track trace technology.This has led to many of the world’s leading logistics companies using our parcel tracking and electronic signature solutions and proof of delivery software to increase their efficiency, improve the quality of their service and ultimately drive revenues. At Blackbay we’re well aware of changing consumer demands, which is why we’re continually building on our wealth of experience in workforce enterprise mobility to develop increasingly innovative enterprise mobile apps that utilise the very best in track trace and parcel tracking and electronic signature technology. We never rest on our laurels so you can be sure that with Blackbay as your partner for enterprise mobility solutions, you will equip your mobile workforce with the tools to deliver unrivalled logistical performance first time, every time.

If you’re concerned that your track trace capability is being left behind by the demands of the customers you serve or need the expert advice from a market leader in the provision of proof of delivery, parcel tracking and electronic signature solutions, contact Blackbay today.

Blackbay Products


09/07/2017

Posted In: NEWS

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