Free Help Desk Ticketing Software #it #helpdesk #ticketing #system


#

Free Help Desk Ticketing System

Web Help Desk® – For Windows®, Linux® & Mac OS® X

For support teams and help desk technicians who are overwhelmed by a growing volume of service requests, and find it hard to manage the help desk ticketing process, an easy-to-use, free ticketing system can relieve you of all your IT headaches.

With the help of a free help desk ticketing system, you can simplify your IT service management operations and ensure IT pros spend less time tracking and managing help desk tickets, and instead get back more time for actual IT resolution and end-user support.

Time saved with ticket management equals time gained for ticket resolution.

Benefits of a Free Ticketing System

The main benefit of free ticketing software is that it simplifies and automates help desk ticket management. With the help of Web-based service request portal for customers to log tickets, and an intuitive Web-based help desk console for IT technicians to manage tickets.

  • Centralize help desk ticket management from request creation to resolution
  • Save time and resources on manual and repetitive help desk tasks
  • Track and monitor help desk and technician performance in real time
  • Build help desk knowledge repository and promote self-service options for end-users
  • Improve operational efficiency of customer service
  • Realize higher levels of customer satisfaction

Web Help Desk

Free Ticketing Software for Windows , Linux Mac OS X

  • Simplify Streamline Help Desk Ticketing Incident Management
  • Built-In Knowledge Base for Knowledge Management Customer Self-Service
  • SLA Alerting Help Desk Performance Reporting

100% Free – No Ads!

Seamless Communication between Customers Help Desk Team

Help desk ticketing software allows you to establish seamless communication and a simple interaction platform between the customers who are requesting IT service and the IT practitioners who are supporting end-users and fulfilling the service request.

A free ticketing system centralizes the channel for receiving IT service requests via an interactive Web portal. IT teams can benefit from avoiding the use of disparate sources such as chat, phone, email and in-person discussions for customer communication. Once the request is logged in the ticketing system, IT pros communicate back to the end-user with acknowledgement and update ticket fulfilment progress including technician assignment and expected request fulfilment date/time. Free help desk software also converts inbound service requests via email into help desk tickets in the ticketing system.

Web Help Desk is 100% Free – No Ads, No Cost, No Expiration!

Web Help Desk offers a free service desk that is extremely easy to use and available for free download. Offering simplicity and automation for ticketing management and a built-in knowledge base, the on-premise help desk software is free forever. There are no ads or expiration. You can also download and try the full version of Web Help Desk which offers additional features in comparison to the free version. See feature comparison below.

Web Help Desk Features


11/10/2017

Posted In: NEWS

Tags: , , ,

Leave a Comment

Support Ticketing System #customer #support #ticketing


#

Support Ticketing System

This project is not covered by Drupal’s security advisory policy .

The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.

Support for Drupal 8
Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG. A migration path will be provided from the latest 6.x-1.x release; we hope the community will contribute a patch to also provide a migration path from the latest 7.x-1.x release. We aim to make the first beta releases available during the Fall of 2015.
https://github.com/tag1consulting/support

The Support module offers the following features:

  • Ticketing activity is illustrated with colorful charts (depends on the Chart API module ).
  • Tickets can be assigned to users (and users can view all tickets assigned to them).
  • Tickets support states (new, active, pending, closed, etc) and priorities (low, normal, high, critical, etc).
  • Configurable email notifications for new and updated tickets.
  • Email integration allows tickets to be created and updated via email, with support for attachments. New users can be automatically created. Ticket properties can be updated via email (using included support_mailcmd module).
  • Highly configurable client and user ticket overviews, highlighting tickets that haven’t been updated for a long time.
  • Fully integrated with Drupal’s search functionality, users can only search for tickets they have access to.
  • Supports an unlimited number of clients, each with their own configuration and access permissions.
  • Tickets are nodes, ticket updates are comments.

6.x dependencies:

  • Required. Drupal 6.x core comment and upload modules
  • Optional. Comment Upload. allows you to attach files to support ticket updates
  • Optional. Google chart API. generates basic charts from ticket statistics
  • Optional. Internationalization. allows translation of all mail text variables

7.x dependencies:

8.x dependencies:

  • Required. Drupal 8.x core
  • Required. Diff. for displaying ticket changes

Supporting projects:

  • Support Timer. implements a time tracker for the ticketing system, optionally supports billing rates and time planning.
  • Support Views. exposes support tickets to the Views module.
  • Support Dashboard. provides all tickets, all client dashboard view.
  • Support Bot. report on support tickets in IRC via bot integration.
  • Support Fields. define additional per-client support ticket fields with CCK
  • Support Token. integrate with tokens
  • Support Deadline. allows you to add a “due date” to tickets.
  • Support Nag. can send regular reminders about open tickets, and can automatically close issues after a period of time.
  • Support SMS. can send details about open support tickets as SMS messages to cell phones and pagers.

Similar modules

This page discusses other modules that offer similar functionality.


14/08/2017

Posted In: NEWS

Tags: , ,

Leave a Comment

Issue ticketing system #issue #ticketing #system


#

Ticketing

DPW issues parking tickets to vehicles that violate the District s parking regulations. The most common types of violations are expired meter, parking longer than allowed in a Residential Permit Parking neighborhood, morning and afternoon rush hour, and expired tags.

DPW does not ticket vehicles with a valid visitor s pass or ROSA exemption.

Search for Ticket Image/TicPix

A picture is worth a thousand words, so the Department of Public Works is posting images of parking tickets and the violations that led to tickets being issued by DPW. The images of certain parking violations are posted so motorists will better understand why tickets are issued.

Adjudicate a Ticket

The Department of Motor Vehicles is responsible for adjudicating parking tickets motorists believe were issued erroneously. To adjudicate a ticket, motorists should follow the directions on the back of the ticket.

After finding the image of the parking violation, DC Department of Motor Vehicles allows you to pay tickets online.

Avoid a Parking Ticket

An Expired Meter

At a meter, the instructions on the meter indicate how much time one can park. If the meter is broken, a motorist may park up to the time indicated on the meter. Before leaving the vehicle, call (202) 541-6030 or 311 to report the broken meter. Please keep the confirmation number. Park at a meter only for the time shown on the meter. No feeding the meter, please.

Residential Permit Parking Violation

In residential neighborhoods, check the signage to determine how long one can park in the zone. Remember, parking anywhere in the entire zone is prohibited once the time allowed has passed. Residents may obtain a visitor s pass for their visitors use when parking in an RPP zone; however, this pass is effective in preventing the motorist from receiving a ticket for an RPP violation, not a ROSA (Registration of Out-of-State Automobiles) violation.

ROSA (Registration of Out-of-State Automobiles) Violation

Like most states, the District requires motorists to register their vehicle(s) within 30 days of moving here and the Department of Public Works enforces this regulation. DPW s ROSA enforcement process has three phases:

  1. Observation: The first sighting of an out-of-state vehicle parked on public space and the vehicle s license plate number is entered into our system. Our ROSA crews work Sunday-Thursday, 10 pm-6 am. We do not enforce ROSA on Friday and Saturday nights because we anticipate an increased number of out-of-state family and friends visiting the District on weekends.
  2. Warning: This occurs 15 days after the vehicle was first observed. DPW will issue a warning notice to the vehicle. On the back of the notice is an explanation of why the warning was issued and instructions to be followed to receive an exemption if the motorist is not a District resident.
  3. Enforcement: This occurs 15 days after the vehicle was issued a warning notice. A ROSA ticket may be issued every time the vehicle is sighted if no exemption from this regulation has been acquired. Once a vehicle receives a one-year exemption from the Department of Motor Vehicles, the exemption and its expiration date are entered into our database.

Note: A vehicle with a visitor s pass is not exempt from ROSA enforcement.


14/08/2017

Posted In: NEWS

Tags: , ,

Leave a Comment

Ticketing Solutions #tix,online #ticket #sales,ticket #sales,mobile #ticket #sales,box #office,call #center,ticketing #system,ticketing


#

Whether it’s online ticket sales, mobile ticket sales, ticket sales through your box office, your call center, or the 24/7 Tix call center, your ticket sales are all seamlessly integrated into the Tix ticketing system. Learn moreIntegrated the way you connect

Tix has always been a leading innovator of ticketing software. From our online seat selection, photographic seat views, and web site integration to our fully customizable reports and charts, Tix leverages the latest technology to keep our ticketing system ahead of the competition to give you the tools you need ot maximize your ticket sales and minimize your costs. learn moreInnovative the way you dream

We believe that a ticketing system shouldn’t require extensive training and thick user manuals. Using ticketing software should come natural and our intuitive ticketing system proves it. Full-featured ticketing software doesn’t have to be difficult to use. learn moreIntuitive the way you think

Tix keeps you informed and in touch with your ticket sales and fundraising. Our customizable reports, charts, and dashboards let you choose the ticket sales and fundraising information you want to see and the way you want to see it. learn moreIntelligent the way you succeed

Online ticket sales

Tix – The Complete Ticketing Solution

Tix is a leading provider of integrated box office software and online ticket sales and services for entertainment and sporting events. We specialize in no-cost, feature-rich ticketing solutions for venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, film festivals, concerts, night clubs, music festivals, race tracks, and more.

Tix takes the risk out of selecting a ticketing system with no set up fees, start-up costs, annual maintenance fees, or long-term commitment. With service fees among the lowest in the industry, Tix helps you maximize your attendance and minimize your costs.

How does it work?

Tix is a complete cloud-based ticketing system
You can access our ticketing software from anywhere you have access to the Internet. There’s no expensive hardware to purchase or lease. There are no set up costs, annual maintenance costs, or fees for software upgrades. Maximize your ticket sales and minimize your costs.

How much does it cost?

Our fees are among the lowest in the ticketing industry
We also have some of the most sophisticated features you’ll find. There are no set up fees or up-front costs. We charge a small service fee for each ticket sold through our system. You can pass these fees along to your patrons and use our ticketing system for free!

How do I get started?

Contact us today!
We can have you up and selling tickets in as little a few hours.


08/08/2017

Posted In: NEWS

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Leave a Comment

Joomla! ® HelpDesk Ticketing System #joomla! #ticketing #system, #joomla! #tickets #extension,


#

RSTickets! Pro is a professional Joomla! HelpDesk ticketing system that has a high level of personalization and will meet all of your customer support needs. A help desk ticketing system will allow you to provide prompt and efficient support to your clients. RSTickets!Pro comes by default with an integrated knowledgebase system, thus allowing staff members to decrease response time and improve efficiency.

What is ticketing software #what #is #ticketing #software


#

Easy Online Event
Registration Software

Less emails, less phone calls. More time for your event. Web based, secure, and easy to use. No contract. Fikket takes over your registration and booking administration, so you can focus on your own business. Fikket is used by thousands of event organizers!

Publish your event

Set up your online event registration page in a few minutes, with no technical know how required. Use your branding.

Promote online

Promote your events by email or social networks like Twitter, Facebook, LinkedIn and many more.

Take in registrations

Your registrations start immediately, 24/7. Take in payments online or in the traditional way. Follow up registrations, download participant lists.

Fikket is built for.

Fikket is built for seminars, trainings and courses, workshops, universities, events, congresses, classes, and all kind of business events.

Save time

Fikket can cut down a lot of the time spent on your event administration. Spend that time on your business.

Look professional

Show your clients how organized you are. Show off with a professional registration page with your own branding.

Features

  • Promote on Facebook, Twitter.
  • Set up your own discount codes
  • Different ticket types and prices
  • Define which data to collect
  • Choose your own color and logo
  • Integrate with your own website
  • Accept any credit card or PayPal.
  • Brandable ticket confirmation email.
  • Auto generate invoices.

Advantages

  • Less administration
  • Available 24/7
  • Easy follow up
  • Online software, nothing to install
  • Booking and buying tickets is easy
  • No printing costs, tickets via email
  • Time is money. Save time and money!

Contact us

Fikket lovers say.

Set up your online event registration page in a few minutes, with no technical know how required. Use your branding.

M. De Vuyst, Project Manager at across.com

Fikket is exactly what we were looking for. No confusing whistles and bells. Easy online registration soft!

B. Grymonpon, Founder at Openminds.be


28/07/2017

Posted In: NEWS

Tags: , , ,

Leave a Comment

System requirements – Helpdesk Ticketing System by Jitbit #help #desk #ticketing


#

Help Desk Software – System Requirements

Any ASP.NET-compatible web hosting with MS SQL database support:

  • Windows 2000/2003/2008/Vista/7/8/2012 or above
  • IIS Server 6+ (IIS 7.0 or above is highly recommended)
  • .NET Framework 4.5
  • MS SQL Server 2005 and above (free Express edition is fine), optionally you can install Full-Text Search
  • (optional) If you plan to install the Helpdesk Software using “setup.exe” on a Windows 2008/2012/7/8 machine you may need to set up the “IIS 6 compatibility mode” (like described here ) OR install the product manually by copying the files to your web-server.
  • For inbound emails to work you need the “SocketPermission” for the helpdesk software application, and this may be disabled on some shared hostings

Client-side requirements

Any computer/smartphone/tablet with a browser (on PCs modern browsers are recommended: IE9+, Firefox, Chrome, Opera).

Did you know we have a hosted version?

To save yourself from configuring a server, installing the ticketing system and maintaining updates later, consider trying the hosted helpdesk which is just a few seconds away.

Help Desk Software

Jitbit Software

Helpdesk products

Top features

Search

Copyright 2005-2017 Jitbit Software.


08/07/2017

Posted In: NEWS

Tags: , , , ,

Leave a Comment

Nepal Air Ticket, Cheap Flight in Nepal, Flight Ticketing #airline #tickets

#air ticket
#

Nepal Air Flight

Nepal Air Flight offers the best deals and information on Nepal Domestic Flight Tickets, Nepal package tours and international Flight ticket from/to Nepal incouding Tibet, Bhutan and India’s outbound Tours. If you’re looking for the best deals with travel services in Nepal or around the south Asia then we can offer you the best prices on the market to explore the Asia. Whether you are looking for cheap air tickets in the South Asia, we can help you find a fantastic deal. If you’re on the search for cheap domestic flights in Nepal then we can also guide you in the right direction so you can travel easily within one of the most exciting and beautiful Himalayas countries in the world. Whatever your requirement, get in touch and we’ll help you find the cheapest Nepal flight tickets on the market and the best holidays.

Nepal Air Flight can arrange all necessary domestic and international air tickets for your travel. Traveling via aircrafts in Nepal is best way to save your time for luxurious and secure. Being the sales agents of different domestic airlines, We issues all the Domestic air tickets to the major cities in Nepal and helicopter charter in differenct location of Nepal.

Book your online Flights ticket from / to Kathmandu with confidence and get the lowest, cheapest air fare, price and receive instant e-ticket by e-mail.

If you are considered to book yours flight upon arrival in Kathmandu, you loose couple of days waiting for flight Ticket.





25/06/2017

Posted In: NEWS

Tags: , , , , , ,

Leave a Comment

Nepal Air Ticket, Cheap Flight in Nepal, Flight Ticketing #travel #to

#air ticket
#

Nepal Air Flight

Nepal Air Flight offers the best deals and information on Nepal Domestic Flight Tickets, Nepal package tours and international Flight ticket from/to Nepal incouding Tibet, Bhutan and India’s outbound Tours. If you’re looking for the best deals with travel services in Nepal or around the south Asia then we can offer you the best prices on the market to explore the Asia. Whether you are looking for cheap air tickets in the South Asia, we can help you find a fantastic deal. If you’re on the search for cheap domestic flights in Nepal then we can also guide you in the right direction so you can travel easily within one of the most exciting and beautiful Himalayas countries in the world. Whatever your requirement, get in touch and we’ll help you find the cheapest Nepal flight tickets on the market and the best holidays.

Nepal Air Flight can arrange all necessary domestic and international air tickets for your travel. Traveling via aircrafts in Nepal is best way to save your time for luxurious and secure. Being the sales agents of different domestic airlines, We issues all the Domestic air tickets to the major cities in Nepal and helicopter charter in differenct location of Nepal.

Book your online Flights ticket from / to Kathmandu with confidence and get the lowest, cheapest air fare, price and receive instant e-ticket by e-mail.

If you are considered to book yours flight upon arrival in Kathmandu, you loose couple of days waiting for flight Ticket.





14/05/2017

Posted In: NEWS

Tags: , , , , , ,

Leave a Comment

Airline Ticketing Software, Flight Booking Systems #yearly #travel #insurance

#air travel booking
#

Airlines

Challenge

Today airlines strive not only to sell as many tickets as possible, but also to increase their brand’s loyalty and to maximize the average value per transaction for new and returning customers. Our airline booking software is a perfect fit for all of these goals.

Solution

If you consider enabling direct flight booking at your corporate website to boost your online ticket sales, we can offer:

  • effective airline booking engine implementation and support
  • smart intuitive user interface
  • seamless and fast flight search and book process
  • multi-language and multi-currency support
  • integration with secure payment systems
  • social media applications as additional marketing channels for brand’s social exposure
  • mobile solutions with mobile-adapted ticket booking interface

Since flight reservation is considered the largest among all bookable sectors in travel industry, think about the profit that can be achieved by promoting auxiliary products and value-added services together with airline ticket sales!

With our airline ticketing software, your customers can choose from various complementary options as a part of the packaged offer:

  • Hotel reservation
  • Transfers
  • Car rentals
  • Travel insurances
  • Packaged tours
  • Any other service related to airline ticket

GP’s airline booking software provides seamless integration with travel product suppliers via unified connectivity gateway GP HUB (see full list of available suppliers that is being constantly expanded).

We have implemented full-scale hotel booking flow for Etihad Airways and more travel products suppliers connections for Air Canada Vacations by integrating our unified XML gateway GP HUB into their back-end-system.

Visit Our Works to see more of our projects for airlines.





30/04/2017

Posted In: NEWS

Tags: , , , , ,

Leave a Comment